Privacy policy

Privacy Policy website

This page was last updated on April 21, 2021.

Please find below the privacy policy, the cookie policy and the disclaimer of Aquantis, with registered office at Generaal De Wittelaan 17 C, 2800 Mechelen. You can reach us by phone at +32 15 68 24 21 or by sending an e-mail to [email protected].

Aquantis’ VAT number is BE0554664212.  By accessing our website, you agree to the following policy.

Privacy Policy

Aquantis believes your privacy is important. This privacy policy clarifies how we collect personal data and what we use it for. The privacy policy applies to all websites, applications, products and services of Aquantis.

What are personal data?

Personal data is data that leads to an identified or identifiable person and can be a name, an email address or other contact, and address information. It refers to data communicated to Aquantis through forms, emails and telephone calls but also to data communicated when purchasing products or services. Aquantis processes this data in accordance with the European General Data Protection Regulation (GDPR).

How do we collect personal data?

We receive your personal data when:

  • you ask us a question as a prospect, customer or (potential) supplier
  • you download a marketing tool from our website
  • you place an order with us as a customer
  • you apply for an internship or job in our company
  • we pass them on as a third-party processor

Also when you visit our website, we collect statistical data to improve the user experience of the website. For this purpose, after your confirmation (opt-in), we use Google Analytics, a service of Google Inc.

Aquantis strives to process personal data in a secure manner.

What do we use personal data for?

Aquantis processes personal data for various purposes. By processing, we mean, among other things, the collection, organization, storage, processing, consultation, use, aggregation, blocking and erasure of these data.

For the processing of personal data, pecific purposes and retention periods are always established. Thus, they are not processed by us longer than necessary, nor for purposes other than those for which they were provided. The purposes may include the following:

  • answering questions;
  • Processing requests for quotations;
  • processing orders;
  • carrying out deliveries;
  • executing agreements;
  • business administration and accounting;
  • providing support;
  • Improving service delivery;
  • detection and protection against fraudulent activities, errors and/or crime;
  • contact recordings for promotional purposes.

How long will your data be kept?

For the retention period of data we mainly refer to the legal retention periods. If no statutory retention period has been established for processing, we will make our own assessment of the period within which we will reasonably need the data for the intended purpose. After this retention period the data will be deleted. Data may be used for direct marketing as long as we believe you may benefit from these offers. If you wish to request us to stop using your personal data, please contact us.

Who do we share your data with?

Aquantis can share personal data with processors if there is a valid legal basis for doing so. Processors are (legal) persons, services or agencies that process personal data on behalf of Aquantis. These include logistics services, software partners and other business service providers such as the accountant. In addition, we may need to share personal data with government agencies in order to comply with our administrative and legal obligations.

How do we protect your data?

Aquantis has implemented appropriate technical and organizational security measures to prevent the loss, theft, unauthorized access, unauthorized dissemination or modification of the personal data transmitted. Thus, we pay attention to the physical and digital security of personal data, and the systems that are in place for this. Aquantis always seeks to expand, adapt and update the security procedures and technological security measures in place as new technologies become available.

What are your rights as a data subject?

The privacy law GDPR provides several rights for you as a data subject:

Right of access and rectification of information

Via this privacy declaration and other official correspondence, Aquantis will inform you as best as possible about the processing activities. In addition, as a data subject, you have the right to request a copy of the collected data and to correct or supplement incorrect or incomplete data.Right of erasure
If you want to have your data erased, this will be possible if they are no longer necessary for the performance of a contract and are no longer required to fulfill the intended purposes of the processing.

Right to restrict processing

The privacy legislation provides specific cases where you can have the processing of your personal data restricted (temporarily or otherwise).

Right to data portability

If you decide to change processors, you have the right to receive the processed personal data in a machine-readable form in order to transfer it elsewhere.
Right to object

It is possible to object, free of charge, to the processing of your data for direct marketing purposes. In addition, you can object to the other processing of your personal data if you believe that an unlawful processing has taken place. You can contact us to do so and we will evaluate your request. You can also lodge a complaint with the Belgian Data Protection Authority, rue du Mail 35, 1000 Brussels, +32 2 274 48 00.

It is possible that not all information may be removed or modified by Aquantis for the purposes of but not limited to backups, business records, the exercise or defense of a claim, or other legal rights and obligations we may have as an organization. Aquantis shall endeavour to process each request without delay and at the latest within a period of one month. Depending on the complexity of the requests and the number of requests, this period may be extended if necessary.